Privacy Policy

With the passing of the Gramm Leach Bliley Financial Service Modernization Act, all financial and insurance institutions are required to have processes in place to protect the confidentiality of your Personal Information. In response to this law, Parker, Smith & Feek provides customers with a copy of the Parker, Smith & Feek Privacy and Security Statement annually. This Privacy and Security Statement applies to all customer information received and maintained by Parker, Smith & Feek.

For those residents and customers in California, please click here for the Privacy Notice for California Residents.

Parker, Smith & Feek does not sell or trade mailing lists and will never sell your personal or business information.

Parker, Smith & Feek is committed to providing our customers with the highest level of service and support. In the course of performing our customary business operations, we will gather certain Personal Information, and share it with insurance underwriters and other organizations as needed to service your account. We take the safeguarding of our customers’ Personal Information very seriously. Your privacy has always been a priority here at Parker, Smith & Feek.

Collection of Personal Information

In order to provide you and your employees with insurance services, we may collect and store “Personal Information” about you and your employees that is personally identifiable. The types of Personal Information we collect and share depends on the kind of service(s) our customers receive from us. This information is not available to the public, and is therefore considered private.

Personal Information may be gathered via the following means and may include the following:

• Applications, worksheets, questionnaires, claim forms, emails received from the website, client interviews and other documentation (name, social security number, address, driver’s license, property information, amount of coverage requested);
• Data regarding transaction history (products purchased, claims made, payment history);
• Information from other sources, including: doctors, employers, other insurers, or government agencies (prior loss history, demographic information, financial information, financial/credit reports, medical records, employment history, claim history, etc.); and
• Cookies (data files placed on your computer’s hard drive when you visit our website).

Disclosure of Personal Information

Associates of Parker, Smith & Feek will have access to your Personal Information in order to provide service to your accounts. Parker, Smith & Feek will also disclose Personal Information to non-affiliated third parties, including insurance carriers and other service providers, only as necessary and for the purpose of providing you insurance services. We will also provide Personal Information to certain regulatory agencies in order to detect or prevent fraud, or as otherwise required or allowed by law.

Personal Health Information

In certain circumstances, Parker, Smith & Feek will collect health information (such as medical reports) for the purposes of life and health insurance underwriting and claims management. Parker, Smith & Feek will not disclose personal health information to others without our customer’s consent, and then only for the purpose of providing insurance services, unless otherwise required by law.

Security Controls

Access to Personal Information is available for business purposes. Individuals who have access to Personal Information are obligated to safeguard such information. Parker, Smith & Feek maintains internal employee procedures and non-disclosure agreements, electronic passwords, firewalls, data encryption, and physical security measures in order to ensure the confidentiality of our customers’ Personal Information. Although we use these measures to ensure the confidentiality of our customers’ Personal Information, we cannot guarantee any security and privacy of Personal Information. We shall not be liable for any unlawful acts of others who obtain this information.

Disclosure Restrictions & Access

If you do not wish for your Personal Information to be disclosed to third parties, please contact us to let us know. We also provide you with the ability to access your information, so as to review and verify the accuracy of such information by contacting us.

Former Customers

This Privacy Statement applies to all former customers as well.

Notification of Change

Parker, Smith & Feek may modify this policy at any time. We will notify customers of modifications when we provide this policy on an annual basis. This Privacy and Security Statement, and the application of Washington law, governs any dispute over privacy.